Quality Policy
Al Fursan United Tourist Accommodation Company seeks to be a leader in its field of work through:
- Live up to customer requirements and expectations.
- Effective implementation of quality management systems so that quality becomes an integral part of the daily practices of its activities.
- Providing a stimulating environment for giving, creativity and initiative by its staff in everything that serves continuous improvement.
- Implementing comprehensive training programs through distinguished competencies.
- Contributing to building and consolidating the distinct cultural identity of the religious tourism sector.
- Applying the latest modern technical methods.
- Compliance with all laws, regulations and legislation in the Kingdom of Saudi Arabia.
- To achieve the company’s goals and make them a tangible reality, the company is committed to the following:
- Continuous training, development and qualification to raise the efficiency of its employees.
- Adopt their suggestions and ideas.
- Providing a suitable work environment.
- Activating the principle of partnership and effective contribution.
- The company adopts diverse communication channels with internal and external clients to ensure a rapid and positive response to changing requirements.
Al Fursan United Tourist Accommodation Company is also committed to implementing and developing a quality management system in accordance with the international standard ISO 9001:2015, including self-monitoring, administrative follow-up, and periodic review of quality objectives. Al Fursan has committed to periodically reviewing this policy, along with the quality objectives set out in the continuous improvement plan, to ensure its continued relevance and to continually develop and improve the effectiveness of its implementation.
